I was using a NovoPen 3 to deliver my insulin for a long time, entering data on the LibreLink App manually. After upgrading to NovoPen 6 I scan the Pen to upload the data onto my phone. So far so good. However, when I upload the data to LibreView on my PC I discovered that the Insulin dosage information was not being transferred to the LibreView Report. I have asked Abbott to investigate this but as yet I have had no response. Has anyone else any experience of using LibreLink with the NovoPen 6 and experienced the same result? And what, if anything can be done about this problem?
Hello
This is not an issue we have come across before, hopefully Abbott get back to you soon or another participant can help
Many thanks
Hannah Knight
Accounts & Administration Assistant
X-PERT Health
