Meeting actual needs
It became clear that verbal information provided in a clinical setting was not helping people manage their condition on a day-to-day basis. To challenge this approach, group education sessions and educational visual aids were developed and piloted.
The success of these sessions led to the creation of the very first X-PERT Programme ‘X-PERT Diabetes’.
Focused on actual needs, the programme offered participants a weekly 2.5 hour session for six weeks. This prevented information overload, supported regular review and reinforcement and enabled participants to obtain the confidence to identity and set goals to develop self-management skills.
The effectiveness of the programmes were evaluated with a clinical trial.