Health & Wellbeing Coach Training Course (Level 3)

X-PERT Health is an award-winning registered charity providing high quality evidence-based education. Our Personalised Care Institute (PCI)-accredited* Health & Wellbeing Coach Training Course (Level 3) will provide you with the knowledge, skills and confidence to incorporate behaviour change techniques that will support individuals to make informed decisions on how to self-manage their condition(s).

Anyone can be a Health coach with the right training, interpersonal skills and commitment.

Health coaching is defined in Universal Personalised Care as: ‘Helping people gain and use the knowledge, skills and confidence to become active participants in their care so that they can reach their self-identified health and well-being goals’

Accreditation demonstrates that a programme, whether it is face to face or eLearning, has met the high standards the PCI expects as the centre of excellence for evidence-based training in the Comprehensive Model of Personalised Care. Through setting quality standards and supporting the development of training programmes, we will assist the health and social care workforce to deliver personalised care to individuals, families, and communities.

Frequently Asked Questions About Health Coaching



Learning Methods:

  • Problem-based learning
  • Work-based learning
  • Recording and role play
  • Self-directed learning and reflective practice
  • Multi-source feedback
  • Small group, multi-professional and peer learning
  • Requirement to arrange supervision and mentoring

Models & Approaches:

  • Health coaching
  • Health literacy
  • Patient activation
  • Motivational interviewing
  • Supporting behaviour change
  • Consultation models
  • Making every contact count

Training Programme Fee

Next training course: Date TBC

Contact E: to be added to our waiting list

The programme is priced at £1,500 + VAT per applicant. This includes access to all the online learning materials, virtual programme days, monthly workshops, assessments and ongoing support during the 12 week cycle. To achieve the best learning outcomes for your health coaches and to ensure impactful action learning sets, there is a maximum number of 6 participants per programme.

What is Covered in the Training?

The programme includes Foundation Work (Weeks 1-4) and the Level 3 Health & Wellbeing Training Course (4 Days – 1 Day Every 2 Weeks) of e-Learning modules, each consisting of several units which will be completed online.

View the complete programme here.

Foundation Work – PCI Core Training e-learning and reading based on needs assessments (Weeks 1-4)

Core Skills (1 hour – Level 1 and 2)
Shared Decision Making (30 minutes – Level 3)
Person Centred Approaches (e-LfH 2-6 hrs)
Introduction to Health Literacy – NHS Health Education England and NHS Education for Scotland (30 mins)

Day 1 (Week 5) Health Coaching – The Essentials: 9am-5pm

What is Personalised Care? current guidance and polices
NICE guidance for consent and shared decision making
Models for patient activation, health literacy and the Accessible Information Standard (AIS)
Health behaviour change
Empowering communication methods
Evaluating improvement
Empowering communication – case study role play practice

Day 2 (Week 7) Health Literacy, Patient Activation and Motivational Interviewing: 9am-5pm

How to design, implement and evaluate a patient information leaflet
Assessing patient activation workshop – Confidence in Self-Management Measure (CSM)
Motivational interviewing key skills

Day 3 (Week 9) Supporting Behaviour Change and Health Coaching: 9am-5pm

Behaviour change techniques, resources and models
Identifying individual behaviour change journeys and coach biases
How to gather feedback from service users, analyse and use for service improvement
Ways to support colleagues through change and new ways of working
How to build effective external networks to deliver community service innovation and improvement

Day 4 (Week 11) – Supported Self-Management: 9am-5pm

How to manage uncertainty through risk assessments, communication, informed self-monitoring and follow-up in community/acute settings
Supporting self-management in people with complex needs

Week 12: All work needs to be submitted and approved for accreditation to be granted

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