Mandarin Chinese Diabetes Digital User Guide

Welcome to the X-PERT Diabetes Digital Programme User Guide.



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Programme Overview

The X-PERT Diabetes Digital Programme will help you learn about prediabetes or Type 2 diabetes, and inform you about lifestyle changes that you might want to make.


The programme is broken down into 6 sessions; and you must complete all the stages in order to progress. Content is delivered through short articles, animated videos, quizzes, games and interactive goal setting. We hope you find this User Guide useful to help you enjoy the programme.


You can find out more about us by visiting our website:


Logging In

Open the App (or go to the web page), enter your username (this is your email address) and password. You should have received an email asking you to set your password. If you have forgotten it then click the “Forgotten Password” link below the “Login securely” button. The App will remember your login information after you have logged in for the first time.


If you have any questions or are struggling to login please contact us:




 T: 01422 847871

电话:01422 847871

Getting Started

Before you begin the sessions, the App will ask you to input some basic information (your gender, height, weight, what you want to get out of the programme, and your current activity levels). Once you’ve completed these steps you are ready to go!




The App is colour-coded to help you know what stage of the programme you’re at. Sections you have already completed will be in blue, and your current session/activity (the one that you’ll need to complete next) will be in orange. If an area is greyed out, this means it is inaccessible until you complete the previous sections.


At the top of the Homepage you will find a ring which tracks your progress. The ring will fill up in green as you complete each activity. This lets you know how much of the session you have completed. You can continue your current session by clicking the orange button that says “Continue Programme” just below this.


Please note, after you have completed a session you will have to wait 24 hours before the next one becomes available.


In the top right-hand corner of every page you will see three lines. Selecting these will take you to the Menu. Within the Menu you have easy access to Programme Support, Awards, Exercises, Recipes, Carbs & Cals, Goals, Health Results, Medication, Settings, and Logout.


You can return to the Homepage at any time by selecting the Home icon in the top left-hand corner.




You can begin an exercise session at any point during the programme by selecting the Menu button, and then Exercise – or by clicking on the Person icon on the navigation bar at the bottom of the screen.


Choose whether you want to do the easy, medium, or hard version of the workout. Once you’ve selected the difficulty level, you will be guided through a workout, consisting of 12 different exercises separated by short rests. You will be able to pause/stop at any point, and can skip any exercises that you can’t, or don’t want to do. It is recommended that you be active most days, and the more often you do them the easier these exercises will become!


If you have any concerns, or have any other health conditions that may affect your ability to take part in physical activity, then talk to your healthcare team before you start using this function.




A list of healthy recipes is available to view. Click on the Menu button and then select Recipes, or click on the Chef icon on the navigation bar at the bottom of every page. You can filter recipes by meal type to help you find the right recipe for you. Please note, recipes are in English.



Tracking your lifestyle

Within the App you can record your mood and how well you have slept each day by using the emotion icons on the Homepage. You can also input the amount of water you drink on a daily basis and see how many steps you have done. This can be useful to help you track your progress.


To track your steps either add this information manually at the end of each day, by clicking on the Person icon on the navigation bar at the bottom of the page, or automatically by linking the App to your device’s activity tracker (this function will only work for devices that can track steps using Google Fit or Apple Health).

要跟踪您的步数,请在每天结束时手动添加此信息,方法是点击页面底部浏览栏上的人形图标,或者将应用程序链接到您的设备的活动跟踪功能(此功能仅适用于可以使用Google Fit或Apple Health跟踪步数的设备)。



Throughout the programme you will receive awards when you reach certain milestones. The awards can be accessed through the Menu or by selecting the awards panel on your Homepage.



Programme Support

Programme Support (only available in English) is located in the Menu and provides additional information and advice.



Book a Consultation: Choose a date/time for a telephone appointment with an English speaking Health Coach. You can invite a friend or family member to join the consultation to translate.


Live Chat: Ask a question, and suggested answers will appear based on your key words.


Group Chat: Discuss anything related to the programme with other users and a Health Coach.


Online Forum: Ask questions, swap recipes, and visit the Resources Library to download free templates to use at home.


FAQs: Read regularly asked questions, use the search bar to find a relevant question more quickly.


Contact Us: If you are having any issues please ask for help.




The Settings section is in the Menu tab, and includes:


Notifications: Use the alarm icon to set notification alerts. Use the green tick/grey plus icon to choose which items you want displayed on your homepage.


Account settings: Change your email address, update your name, set a new password, change the units used in the app, or upload a picture to your profile. There are also instructions on how to opt-out of allowing us to use your data for the use of auditing the outcomes of the programme.


Terms & Conditions: Read about the terms of use and what you can expect from us (English only).


Privacy Policy: Learn how we keep your data private and secure.


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